Returns & Exchanges
At FODZYME, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and transparent return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your package.
- 3.Pack and Ship
Place the items in their original garment bags and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.